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FALSE POSITIVES!!!

 
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support
Site Admin


Joined: 13 Feb 2004
Posts: 378

PostPosted: Tue Jan 15, 2008 11:51 am    Post subject: FALSE POSITIVES!!! Reply with quote

If you got virus alert from your antivirus please send false positive report to developers of your antivirus. In most cases, virus definitions database will be updated in two days, but sending report you will speedup this process.

Thanks in advance,
Oleg Tsheglov
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joemark



Joined: 08 Jan 2008
Posts: 24

PostPosted: Tue Jan 15, 2008 11:31 pm    Post subject: Reply with quote

hi what detail do we need to send it to the anti virus company ???

my anti-virus does not detect my but my friends avg free edition having the problem.....

as what you told us that version 3 should not problem with anti virus... that why i buy it........ less than a week facing the same problem again.........
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joemark



Joined: 08 Jan 2008
Posts: 24

PostPosted: Thu Jan 17, 2008 1:16 am    Post subject: Reply with quote

support,

any update for us ??

thank you
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James



Joined: 27 Feb 2008
Posts: 2

PostPosted: Wed Feb 27, 2008 8:48 am    Post subject: Reply with quote

One simple way is to submit the file to http://www.virustotal.com/. In this way that sample ends up in all antivirus collections for all the AV companies.
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treadmill



Joined: 29 Aug 2007
Posts: 5

PostPosted: Thu Mar 06, 2008 11:40 am    Post subject: Reply with quote

So by submitting an EXE that the QBFC software produces, the AV companies will know that these are false-positive reports and make adjustments to their definitions, in future releases????
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sKurt



Joined: 23 Jul 2007
Posts: 32

PostPosted: Mon Mar 24, 2008 12:14 am    Post subject: future releases Reply with quote

Not so much future releases, Anti-Virus software makers release new definitions all the time.

So your report will most likely fix the definition update for that week/day
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support
Site Admin


Joined: 13 Feb 2004
Posts: 378

PostPosted: Wed Apr 09, 2008 9:54 am    Post subject: Reply with quote

Quote:
the false positives were removed and won't occour after our next database
update.

with best regards
your IKARUS Support Team
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support
Site Admin


Joined: 13 Feb 2004
Posts: 378

PostPosted: Thu Apr 10, 2008 7:55 am    Post subject: Reply with quote

Quote:
Thank you for your interest in our security solution, BitDefender.
Detection has been removed.
Thank you for your support.

Best regards,

Stefan Sasu
BitDefender Technical Support Engineer
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sKurt



Joined: 23 Jul 2007
Posts: 32

PostPosted: Mon May 05, 2008 2:24 am    Post subject: 3.1.6 Reply with quote

Well tonight I got my first 'False Positive'


When is the next update? I have over 500 locations and if they rest start falling, it's gonna be hell to pay from the boss!

Wink
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sKurt



Joined: 23 Jul 2007
Posts: 32

PostPosted: Mon May 05, 2008 3:14 am    Post subject: Reply with quote

James wrote:
One simple way is to submit the file to http://www.virustotal.com/. In this way that sample ends up in all antivirus collections for all the AV companies.



Didn't see where to submit it, it looks like it is just a place to TEST if your piece of software has a virus signature.
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chribonn



Joined: 06 Feb 2007
Posts: 9

PostPosted: Tue Sep 16, 2008 7:32 am    Post subject: Symantec Reporting Reply with quote

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chribonn



Joined: 06 Feb 2007
Posts: 9

PostPosted: Tue Sep 16, 2008 7:40 am    Post subject: Reply with quote

James wrote:
One simple way is to submit the file to http://www.virustotal.com/. In this way that sample ends up in all antivirus collections for all the AV companies.


I submitted the file and it returned that 4 products think the exe is a virus. How do you go about telling them that it is not via this web site?
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telematiko.it



Joined: 19 Dec 2008
Posts: 1

PostPosted: Fri Dec 19, 2008 7:57 pm    Post subject: ver 3.2.0.0 Reply with quote

sorry for bad english, sorry for italian language
generate from ver 3.2.0.0
today on virustotal

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