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Microsoft malicious software removal tool problems.

 
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Wed Feb 17, 2010 9:51 am    Post subject: Microsoft malicious software removal tool problems. Reply with quote

Hi

I'm using the latest version of Scriptcryptor and the Microsoft malicious software removal tool sees the Scripcryptor complied files as malicious software and kills them.

Help!!!!

Peter.
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Site Admin


Joined: 13 Feb 2004
Posts: 376

PostPosted: Wed Feb 17, 2010 12:10 pm    Post subject: Reply with quote

Please always add Icon and Version Info to compiled files.
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Thu Feb 18, 2010 6:14 pm    Post subject: Reply with quote

Hi

I always do and it still gets deleted because Windows thinks it's malicious software.

Regards

Peter
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Sun Feb 21, 2010 1:48 pm    Post subject: Reply with quote

Err............ Hello are you there? Do you have an answer?
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Site Admin


Joined: 13 Feb 2004
Posts: 376

PostPosted: Tue Feb 23, 2010 10:20 pm    Post subject: Reply with quote

I have tested compiled files on Windows Vista with Microsoft Malicious Software Removal tool and with Microsoft Security Essentials. No false detections.
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Wed Feb 24, 2010 9:26 pm    Post subject: Reply with quote

I run the program on boot up from a link from HKLM/software/microsoft/windows/current version/run. The software removal tool removes both the link and the file. It's happened on all 78 of the PC's that I run up and down the country.

All the program does is run internet explorer in kiosk mode. I can provide you with both the code and file.

Peter
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Site Admin


Joined: 13 Feb 2004
Posts: 376

PostPosted: Wed Feb 24, 2010 11:01 pm    Post subject: Reply with quote

What compiler version you have?
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Thu Feb 25, 2010 6:20 pm    Post subject: Reply with quote

I'm using 2.9.7.0
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Sat Mar 06, 2010 5:14 pm    Post subject: Reply with quote

Hi do you need either the code/file or other information?
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Tue Mar 16, 2010 8:05 pm    Post subject: Reply with quote

I hate to bug you but you haven't answered my question. You asked me what version of the complier I was using to which I answered then nothing. I've still got the problem and it appears to be a problem with your compliler.
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Sat Mar 20, 2010 1:55 pm    Post subject: Reply with quote

I'm really dissapointed with the level of support that you give. I get a problem and you do nothing. You haven't replied since the 24 February. What's the point of selling something then not supporting it when it clearly doesn't work?

I can reproduce the problem every time. I've even told you how to see the problem yet you do not answer me. Is it that you've got a problem with this software that you cannot solve so you're ignoring me?
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Site Admin


Joined: 13 Feb 2004
Posts: 376

PostPosted: Mon Mar 22, 2010 2:20 pm    Post subject: Reply with quote

All that we can do is only submit false positive report to Microsoft. If they ask us for more details, I'll contact you.
BTW, you can submit your file to speedup this process.
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Captain.Chaos



Joined: 14 Mar 2009
Posts: 10

PostPosted: Tue Apr 13, 2010 2:13 pm    Post subject: Reply with quote

Sorry for not getting back to you sooner, I've been ill in hospital. Where can I submit the file?

Thanks in advance

Peter
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Site Admin


Joined: 13 Feb 2004
Posts: 376

PostPosted: Sat Apr 17, 2010 12:28 am    Post subject: Reply with quote

I have tested compiled files by Microsoft Security Essentials - no more false detections.
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