Frequently Asked Questions

Answer:

You can use any sound card: integrated, add-on card or external device (USB or FireWire). Sound Card should have DirectX-compatible audio drivers. Recording capabilities no longer depends from the "Stereo Mix" feature.

Answer:

Yes, this is possible if some application already used sound card in Exclusive mode. Possible solutions:

  • Went into the soundcard controls and turn off 'Encoder'
  • Go to Control Panel -> Hardware and Sound - > Sound. Right-click on Speakers, select the "Advanced" tab, clear the "Allow applications to take exclusive control of this device" checkbox

Answer:

Yes, this is possible if your record from the "Speakers" in loopback mode. i-Sound get audio stream "as-is" without any modifictions. Recording level in this mode depends only from playback volume level.

Answer:

No, we use only standard Windows API.

Answer:

Open Settings and turn on Auto-names feature. Recorder will generate file name automatically using current date/time.

Answer:

i-Sound support DRM and will not record DRM-protected audio streams.

Answer:

In most cases it's a problem with secondary display. Recorder remember last window position and will appear outside desktop if secondary display inactive.

Answer:

i-Sound settings located at this folder:
"C:\Users\your user name here\AppData\Roaming\Abyssmedia\i-Sound\"
Open it and remove "isound.xml" file.