Frequently Asked Questions


Answer:
I'm afraid not. During testing, we've seen that processing high-definition video requires several gigabytes of RAM. At the same time, 32-bit applications have less than 2GB of RAM available. On top of that, the speed in 32-bit mode is significantly reduced.
Answer:
Your laptop is most likely equipped with the old Intel+Nvidia hybrid graphics. Switch it to the Intel integrated graphics and the player will work properly with hardware acceleration.
Answer:
Open Task Manager during conversion and you will see that multithreading is used to convert each video file. In our opinion, this approach is more efficient.
Answer:
Yes, used where appropriate. Hardware decoders are quite efficient and provide high image quality, which cannot be said about encoders. They sacrifice quality for speed. If you have a powerful processor, software will always get you better quality encoding. However, if you have a more beefy GPU, and a less beefy CPU, GPU encoding can work fine especially for the streams where the bandwidth, frame rate, and overall quality is necessarily lower.
Answer:
The converter tries to save all subtitles, converting them to a supported format if necessary. The exception to this may be PGS subtitles which are not supported in the MP4 container.
Answer:
If you are talking about input formats, we support as many as possible. As far as output formats are concerned, definitely yes. We started with the most modern and universal formats that are most commonly used. However, there is a fairly extensive list of formats that are still in use and may be of interest to our users.
Answer:
Built-in presets are set to maximise quality, you can open the encoder options and lower the bitrate to reduce the output file size.